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Hiring managers consistently say that they are impressed by candidates who approach them before applying for a job.

Arranging an informal visit can demonstrate enthusiasm and initiative, helping you stand out against other candidates. It's also an invaluable way of assessing whether or not the job or workplace would be a good fit for you.

The practice of arranging informal visits is actually very common within the healthcare industry, with the majority of employers keen to accommodate.

It's a fantastic way to gain insight into a new workplace environment and assess whether you think that environment would be right for you. It's also another opportunity to make new contacts, ask questions, demonstrate enthusiasm, and make a good impression.

If you've seen a vacancy you're interested in, there will usually be contact details for the relevant manager(s) and instructions on how to get in touch. Alternatively you could contact the recruitment and development team.

If you feel unsure about what to say or how to introduce yourself, have a look at the following ideas and useful phrases below:

• I wanted to ask if it would be possible to arrange an informal visit to [insert ward/unit]? I’d love to learn more about the role, team, culture, and patient demographics to help guide my application.

• I would love to arrange an informal visit, particularly to spend some time with [insert target ward, team, or department]. I'm really passionate about progressing within this area. It would be great to see the team dynamic and patient environment in person before I apply, so that I can check if I'm a good fit.

• I've seen a vacancy for [insert position] on the [insert unit or setting] and am really keen on applying. I was wondering whether you'd be open to me coming in for an informal visit to observe and explore whether I'd be a good fit for the role.

• I'm due to finish my [insert training or qualification] soon and have my heart set on applying to work for your organisation. I'm trying to decide which area I'd be best suited to, and felt that  organising an informal visit beforehand could be a good idea. I'm particularly interested in [insert field(s) of interest].

• I’m drawn to your organisation's reputation for [excellent patient care] and would love to work for you. Before I apply for jobs, I just want to make sure I’m the right fit for you. I was hoping to arrange an informal visit so I can see how I can contribute?

• I want to make sure any team I join is one where I can really add value. Would it please be possible to arrange an informal visit, so I can learn more about your priorities and culture?

Be specific

Be specific about which particular area or setting you'd want to visit and/or any people or particular teams you'd want to spend time with on the day.

This will help the employer structure your visit and make sure you're making the most of your time there.

Do your research

Before your visit, make sure you do your research. You'll want to demonstrate that you are well prepared and have time to research the employer and the type of area you're interested in applying for. 

If you're planning an informal visit in response to a particular job advert, familiarise yourself with the Job Description and Person Specification, and take a copy with you.

What should you be looking for?

Essentially you should be trying to:

• find out as much information as you can (role, department, challenges, priorities, targets, typical patient presentations, etc.)
• ask questions that might help you write your application. (E.g.'What does the ideal candidate look like to you?' or 'the essential criteria for the job includes experience of audits; could you tell me more about the types of audits the team gets involved in?')
• observe the work, pace, culture, and environment.
• clarify your expectations and deepen your understanding of the role.
• build rapport with the manager or team and make a good impression.

Try and evaluate factors such as:

• the work culture and environment.
• how staff interact with you, each other, and patients.
• learning or career opportunities.
• objectives, values, priorities, or targets.

You may want to ask about:

• induction, orientation, or preceptorship programmes.
• opportunities for progression, learning, or development.
• working patterns.
• staff benefits and policies.

Don't be too informal

Remember that even though the visit is 'informal,' the employer will be carefully observing how you conduct yourself and interact with others. Be aware of how your communication skills might come across and always act professionally. 

Simple things such as thanking someone for showing you around, holding the door open for others, demonstrating interest, or smiling at patients can also make a big difference.

Additionally, be punctual, dress appropriately, and remain attentive throughout your visit. These details reflect your respect for the opportunity and your commitment to the role.

Making a disclosure

There may be instances where you need to make a disclosure to an employer during application or interview, e.g., if you have a police caution/conviction that will come up on your DBS check, or if  you've previously been investigated or sanctioned by an employer or professional body like the NMC.

Based on your personal circumstances and your careful judgement, you may prefer to make a disclosure during an informal visit after you've had chance to build rapport. This can be a helpful way of evaluating whether the manager/employer would be open to receiving an application from you.

For more detailed advice on how to make a disclosure, please see our page on applying for jobs following investigation or sanctions.

If it's right for you

If you have judged by the end of the visit that the job is right for you, don't be afraid to tell the employer that you feel this way.

This is a great positive note to end the visit on. Remember, employers ideally want to hire people who are genuinely interested in working for them.

Include your visit in your application

If you later apply, make sure to write about your informal visit in your application.

Do not assume the employer will remember you personally from the visit and remember that applications may be anonymised during shortlisting. Instead, use the visit to inform and strengthen your application by showing what you learned and why you鈥檙e a good fit.